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@zinger
Too many people on here whine and complain that "Merkle doesn't listen to user feedback" when in reality what they mean is "Merkle (an independent, for-profit, centralized organization) didn't implement my specific demand" "It's also not like they're anti user feedback. They've listened to plenty of it over time and made changes that made sense to them. They have LISTENED to your feedback, but they've chosen to not implement it. We need some nuance here. Listening doesn't necessarily mean doing what's suggested. It means you open-mindedly take the input, then PROCESS that input, and decide on an output aka whether to implement or not or maybe modify it and implement it. If you don't allow for this process, you're not respecting their autonomy."
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@downshift.eth
i think honestly a long-lived FAQ would help the comms issue a lot so we don’t have to dig around all over fc to find stuff like this (and thank you for excavating) i’m working on something in this vein (permissionlessly) a lot could be solved by community organization. Merkle doesn’t have to spoonfeed us (or have time to anyhow)
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@zinger
Problem with an FAQ is that most people won't take the time to read it, needs to be more integrated into the conversation in context, maybe a bot trained on Merkle's replies and docs that can reply to certain questions or matching topics (@nt built something in this vein with Dan's cast data) https://warpcast.com/nt/0xdbad903a
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@downshift.eth
liking this direction considered it for @microsub (i answer the same few questions constantly…they are all answered clearly in FAQ, to your point)
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