**Ledger Bats Back Criticism of New Wallet Recovery Service**

*“You’re saying this is not what customers want. Actually, this is what future customers want,” said Ledger CEO Pascal Gauthier.*

Crypto wallet maker **Ledger** came under fire this week for its new “**Ledger Recover**” feature, with some posters on Twitter arguing that the service – which stores encrypted user seed phrases with third-party custodians – undermines **Ledger’s** stated commitment to privacy and security.

During a Twitter Space session, Ledger CEO Pascal Gauthier defended the offering.

“You’re saying this is not what customers want. Actually, this is what future customers want,” he said. “This is the way that the next hundreds of millions of people will actually onboard to crypto.” https://gw.ipfs-lens.dev/ipfs/QmWburYtDjbuJWSY3hzSeemGsdjZjU3YLEZW4u5ee3vU9W

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