rileybeans pfp
rileybeans
@rileybeans
anyone here available to help me figure out why my squarespace domain isn't working with substack? something just refusing to connect in the DNS settings
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Daniel Lombraña pfp
Daniel Lombraña
@teleyinex.eth
I don't know how it works, but I guess you would need to add a TXT or CNAME in your DNS so substack can get it? Is that not working?
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Daniel Lombraña pfp
Daniel Lombraña
@teleyinex.eth
I guess you have already read it, but in principle you only have to add the CNAME (https://support.substack.com/hc/en-us/articles/360051222571-How-do-I-set-up-my-custom-domain-on-Substack) NOTE: it could take some time to get refreshed on the DNS and propaged so Substack can read it.
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rileybeans pfp
rileybeans
@rileybeans
yeah I did everything by the notes but it still won't work, it's been weeks 🥲
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Daniel Lombraña pfp
Daniel Lombraña
@teleyinex.eth
Can you share your domain so I can check if your domain has the right CNAME?
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rileybeans pfp
rileybeans
@rileybeans
kimiyamag.com
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Daniel Lombraña pfp
Daniel Lombraña
@teleyinex.eth
according to this tool you only have an A record:
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Daniel Lombraña pfp
Daniel Lombraña
@teleyinex.eth
Same here:
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Daniel Lombraña pfp
Daniel Lombraña
@teleyinex.eth
so double check your dns configuration as it looks like it is not properly saved.
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rileybeans pfp
rileybeans
@rileybeans
this is what i have now
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Daniel Lombraña pfp
Daniel Lombraña
@teleyinex.eth
Ok, so the www works. Do you want to have the root domain? In that case you would need to remove the A registry.
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rileybeans pfp
rileybeans
@rileybeans
when i attempt removing the A record i get a popup saying
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Daniel Lombraña pfp
Daniel Lombraña
@teleyinex.eth
They should allow you to add it again later on. As in this thread we have a screenshot you have a backup to recreate it. Be sure you don't have anything solving your root name to anything.
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rileybeans pfp
rileybeans
@rileybeans
ok thank you now i just have the cname record so we'll see how that goes
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