Every new technology should welcome users like you would a guest into your home.  

Give them a tour, find a way to for them to experience joy/success as quickly as possible (even if it is small) and make it fun because the first interaction shapes all future engagement.

tl;dr- Nail the first impression + delightful personality + clear next steps

Every interaction should boost user confidence. You need a product-led hype squad before you can build product-led growth.

Guide choices, celebrate wins, validate progress. Users stick around when they feel secure exploring what's new.

tl;dr- constant encouragement + clear direction + safety nets

Creating brand magic w/ startups & memecoins @byronfive | Ops expert 👧🏻 👧🏻 👦🏼 | NYC or nowhere🗽| Prev Co-founder COO/CMO @snickerdoodle, Citi, Amex