𝗧𝗼 𝗠𝗲

AI Agents are *the* big topic for enterprises right now. In most conversations with IT leaders, this is the main thing they are figuring out strategies for.

There is a lot of excitement and momentum, and equally a realistic sense of the work that’s ahead. Here are some of the major topics that come up when companies start to think about deploying AI Agents at scale:

1. Agent interoperability: enterprises don’t have their data in just one environment. Salesforce may have their CRM records, Box their documents, Workday their HR data, or ServiceNow their HR and IT workflows; and plenty of Agentic use-cases will span these systems. As an industry we will need to design more interaction patterns for how AI Agents talk to each other and exchange data in the future.