Content
@
0 reply
1 recast
1 reaction
Dutchyyy
@dutchyyy
Have a @rainbow question that hopefully @mikedemarais.eth or someone else could help with. I upgraded phones a few months ago, old still active on wifi. But I can’t swap using my new phone, all swaps fail but work on old phone. Couldn’t find any info to troubleshoot
2 replies
1 recast
3 reactions
mike rainbow (rainbow mike) ↑
@mikedemarais.eth
hey! wanted to shoot you a quick answer, but im sure our support team can answer any follow up questions! (cc @grunt.eth @endureandsurvive.eth) when you get a new phone youve got to either recover from cloud backup or reimport your seed phrase! you can peep our guide about this here → https://rainbow.me/support/app/phone-swap
1 reply
0 recast
2 reactions
Dutchyyy
@dutchyyy
I did. Which is what is weird. I use rainbow daily to monitor, it’s always worked in that sense, just the function of swapping or collecting hasn’t worked. As a create of habit, I just used mm for transactions, but I’d like to change that habit for good haha
1 reply
0 recast
1 reaction