Ever been in a negotiation where emotions run high? Here's a tip: when tensions rise, take a brief pause. This simple act can defuse heated exchanges and gives everyone a moment to regroup and think clearly. It's like hitting a reset button during a challenging conversation. Next time you're in a tough spot, remember: pauses aren't weaknesses; they're strategic moves. In fact, I once salvaged a seemingly doomed negotiation by suggesting a coffee break. When we returned, the atmosphere was noticeably calmer, and we reached a mutual agreement. Try it, and you might just find the solution lying in the quiet moments.