Jenny
@jenny
My first piece for Forbes Crypto, “Is Direct-to-Wallet the new Direct-to-Consumer?” https://www.forbes.com/sites/jennywang/2022/11/03/is-direct-to-wallet-the-new-direct-to-consumer/?sh=5d5715ff201b
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Jenny
@jenny
An excerpt: ....This new kind of customer, the customer with a wallet, expects new definitions of loyalty and belonging.
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Jenny
@jenny
Just like how in Web2, a brand should collect a customer’s email or social media handle, in Web3, they should collect their wallet address, and use the wallet as a new surface area for continued relationship building.
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Jenny
@jenny
As we curate more complete versions of ourselves both online and on-chain, wallets become part of our digital identities, and the blockchain can begin to realize its full potential as a social coordination tool. Wallets turn customers into brand ambassadors.
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