In the spirit of sharing terrible airbnb experiences, I recently had to endure Booking.coms immense incompetence. I was staying in Tarifa on the southern tip of Andalusia, and was driving up to Seville for a dinner, and dinners in Spain are late so I used Booking to get a room in the centre.

Before meeting my friend, I went by the room to drop off my stuff, but nobody answered the doorbell. There was a number for an apartment management company, so I wrote that down. This was around 9 o clock, and I spent the entire dinner trying to sort things out.

Navigating phone queues at three different companies finally somehow got me the name of the apartment owner, and eventually we managed to get hold of him. He denied having any relation at all to VRBO, which is strange since they had his number. The room was of course taken, and he got angrier.