Sébastien Parmentier
@gthomas
Smartphone manufacturers go to great lengths to retain their users, ensuring that when it’s time for an upgrade, switching to another brand is the last thing on their minds. To achieve this, they create ecosystems of interconnected devices, strive to balance price and performance, and, of course, listen to feedback to avoid angering their fanbase. Yet, some companies rely solely on past glories, putting in minimal effort and banking on their legacy alone...
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