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cartist.base.eth
@cartist
Thank you, Warpcast team, for all your efforts in recovering my account, but there are still no results. Just yesterday, I made another attempt to recover it, and I just received an email saying the process is complete and I can log in. Everything seems fine until I reach the step where I need to enter the seed phrase - I do that, but instead of being prompted to enter my email, I'm asked to choose a nickname. Was there actually any account recovery done? Because from what I’m seeing, it doesn’t seem like anything was restored. Is this some kind of joke? Why wasn’t my FID moved to the address I specified in my previous post?! My patience has run out - two weeks and still no results?! This is beyond frustrating. I’m done with this app, even though I loved it from day one. Fix your system. I’ve never been this disappointed before. @ted @v @linda @dwr.eth THANK YOU!
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Goksu Toprak
@gt
It sounds like you entered a seed phrase that is not the new one for the current recovery that was confirmed? Whole point of account recovery is that a new wallet is generated on your client. We can't just move it to an address you "specified in your previous post". Do you actually have the mnemonic for the new account that was created during your last recovery attempt (from yesterday)? Taking a step back — if you are set on no longer using Warpcast, we understand. If you still do want to — feel free to respond in this thread.
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cartist.base.eth
@cartist
Yes, as I said, I noted it down on the paper, the seed phrase! When I received the email, I entered the seed phrase, then next step was, "pic a username". I still want my account back, but am not sure what else I am supposed to do.
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Goksu Toprak
@gt
Okay — I don't know why but the last account recovery you went through was for an account called `@cartist00`. Was this an account you created on the same device recently? The recovery process starts with asking an email. You used an email that was for a different account on Warpcast systems then this account — `@cartist`. I don't know if this was a suggestion made by our team to use a different email — if so, that was wrong and we are sorry. Please start a proper recovery process with the email associated with this specific account. I'll send that email address in our records in a private message to you so you can be sure which one to use.
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Goksu Toprak
@gt
Actually, I don't know if you have access to Warpcast Web. The email ends with `
[email protected]
`. Hope this is sufficient enough.
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cartist.base.eth
@cartist
I GET IT NOW! So when the email came in, I clicked on it, it automatically created new account, cartist00? I just logged into it. Any ideas, how it get tied to a completely different account, than my main one? And in the setting there is no chance to change the email.. Any ideas what to do next? Since seems that laurabalbarde19 is tied to cartist00
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cartist.base.eth
@cartist
No? I am not aware about account cartist00, since my main account is just cartist (this one) I checked metamask, and the seed phrase is tied to cartist00 account? I am not sure from where it came from. Wait, so my email for this account is
[email protected]
(before,
[email protected]
) When I try to log in w old email, balbarde83 it says account doesn't exist. So, as I understand I have to use laurabalbarde19 to log in, but as you say, it's tied to cartist00? A whole mess.
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