 flipping meme coins ux sux

i use zerion widget to see balance; cb to top up and transfer; rainbow to swap; but when crashing and failing quotes, i use phantom as fallback. none shows the same balances or tokens.  imagine if this was w email or chat products



intersend.io | via sequence. pimlico. poap. polygon. consensys. paxful. flipside crypto. dash. bridgewater. darpa. secdef. navy. dia. linktr.ee/alexanderchopan

Aspiring mad scientist,
support team @ /rainbow

It sounds like you could have ended up in some sort of damaged state in the browser extension if it is crashing all the time. We have seen larger accounts, hundreds of tokens and NFTs slow down our beta in Firefox, but not on Chrome recently.

Please get in touch with us support@rainbow.me to share the details if you want! We have been looking for cases to identify memory leak bugs that could cause frequent crashes.

The best fix for that would be a full uninstall and reinstall of the browser extension to clear old data and start fresh.

But you will need to reimport all your accounts with good backups if your secrets.

If you want to help us isolate that bug please email before a reset so we can try to find crash reports for that in our backend!

We’d also love to isolate what swaps were hard to complete in Rainbow, if your friend wants to share their swaps from phantom we could check into why they weren’t possible in Rainbow mobile at that time.

Ty!

yes.  the extension just keeps crashing. i reload, restart computer, clear cache, etc and still the same. mobile is hard rn too, failing to get quotes (i understand why that may happen, but w/ phantom rn it doesnt). i had a friend over last friday and was tryign to get him to get a meme coin, he coudn't complete on rainbow either (mobile).