Livid
@livid
@mikedemarais.eth i always get this screen when tapping iCloud Backups on a new phone.
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Taylor 🌈 ᖭི༏ᖫྀ
@endureandsurvive.eth
Hey @livid — looks like you’re on iOS, so if the restart Rainbow keeps you in a loop, uninstalling/reinstalling should fix this. Keep us posted! (Your secrets are safe on iOS devices when uninstalling/reinstalling 🙏)
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Livid
@livid
Yes, I uninstalled and reinstalled the app. Then tap View iCloud Backups, this screen again.
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Taylor 🌈 ᖭི༏ᖫྀ
@endureandsurvive.eth
Shoot, OK. Would you mind connecting with us at
[email protected]
like @grunt.eth mentioned? We'd like to gather some additional details to look into our error logs. Really appreciate you working with us!
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Livid
@livid
OK, I just mailed. Content is this Warpcast thread. On my old phone I get the same error screen on this path too.
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Taylor 🌈 ᖭི༏ᖫྀ
@endureandsurvive.eth
Wanted to also relay a quick update that the team was able to put in a fix for this and should be available in the coming weeks (not in our upcoming release, but likely the one after). Thanks again for sending this our way! ❤️
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Livid
@livid
i'm happy to report that the updated version (1.9.56 (24)) totally works. i waited for the update and used the icloud backup restore feature as i originally planned to use. cc @mikedemarais.eth
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Livid
@livid
Thanks for the quick action. I'll report back then.
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