ted (not lasso)
@ted
looking for advice: best a) CRM and b) customer service / support tools or software for startups?
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Daniel Keith
@danielkeith
For a single tool that covers service, support, and sales (crm), you might have a gander at Zendesk. Can't go wrong with a lot of the other suggestions, but I'm not as familiar and don't know how well they'll scale with your company. Disclaimer: I'm multiple certified on Salesforce and run a consulting firm.
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ted (not lasso)
@ted
i've heard great things about zendesk from other start-ups. thank you!
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Nat Emodi
@emodi
we churned from Zendesk and do not recommend. happy to share more
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