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https://opensea.io/collection/dev-21
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Commstark π©π«
@commstark
Question: about blockchain being used for verification use case: bank calls a customer, customer wants to ensure the call agent actually works at a bank can blockchain help with this? category: Call Verificstion
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Emily π©ππ
@mahla
The bank should consider a specific wallet for itself and give it to the customers, then send a confirmation to the customer's wallet for confirmation with this wallet
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Commstark π©π«
@commstark
would this happen live on the call? like Agent: hi Iβm calling from JP Morgan. Whatβs your public wallet, Iβll send an official agent tag Me: commstarkrunsthworld.eth (Agent sends NFT, I get it and can verify it came from JPMorgan.eth wallet) is that correct?
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Emily π©ππ
@mahla
Yes exactly
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Commstark π©π«
@commstark
two follow up questions: 1) how do we consider speed in all of this: sometimes mints take a few minutes to show up. 2) how do we offer access of a corporate wallet to low level customer service agents (with high turnover across many countries and offices) for social media posts itβs easy: the marketing team has a few wallet owners who are responsible for approving tweets but thatβs much lower volume and more senior positions
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Emily π©ππ
@mahla
It's a good question, but in my opinion, in any bank, employees have access to customer accounts, and it's not just related to wallet, And about speed I think it can be done in a few minutes.
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