SuperRare

The issue with your zero point of rare on frame due to a development configuration caused everyone’s points to temporarily drop to zero. The issue has been reported and resolved.

Check and let me know if the issue still exists. Stay Rare.

I am actively following up on this issue, send me your related reported ticket numbers in this cast. 

Among thousands of requests, it can be difficult to review them all, so similar requests in this regard may be reviewed more quickly because the team needs to review the details.

Stay Rare!

I just created two support tickets about it but I can’t find the number of them anywhere. Neither in my e-mail or in the SR website/AI chat.. can you tell me how to proceed bro? I appreciate you support 💎⚡️

artist  •  nfts since 21’  •  abstract heat  •  brand blender 

https://linktr.ee/vazfaz

Rio de Janeiro, State of Rio de Janeiro, Brazil

Hey mate, I don't know if my message was clear, but I'm having trouble receiving the support ticket number. Last night I created these two but was unsuccessful in receiving the number with my registered email. Today I tried to change the email, but I still didn't receive the number. So I tried to do it through another browser but I still didn't succeed. In total there were four attempts, could you tell me what to do? Thank you for your attention. 💎🙌

Confirm! Some users are unable to receive the ticket number  @cha-ching

Thanks Compez. Will be looking through the tickets.