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aferg
@aferg.eth
Anyone able to help @cadmonkey ?
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cadmonkey
@cadmonkey
thanks so much for sharing on my behalf aaron !! 🙏
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aferg
@aferg.eth
Have you had any luck?
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cadmonkey
@cadmonkey
not yet, i would reach out via official support channel and what not but i can't seem to find one ... would really love to get back on mobile so i can start using the mobile wallet function now and it's simply easier if i dont have to always check on desktop ...
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aferg
@aferg.eth
Hey @ted / @woj.eth any chance you folks could help @cadmonkey out with this? 🙏
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cadmonkey
@cadmonkey
thanks a lot again for the pings ! i even tried deleted the app and reinstalling on mobile but it still "remembers" my sign in profile and then would force me to go through face id again with nothing happening after scanning
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ted (not lasso)
@ted
will look into this! thanks for your patience
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aferg
@aferg.eth
Thank you Ted! 🥳
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cadmonkey
@cadmonkey
ahh thanks again aaron and appreciate it ted ! please feel free to switch to dm or whatever you like (can also provide email) - i think if i could simply cleanly logout from mobile somehow and start the recovering process it might work? right now the recovering process seems to be messed up as described initially due to the account being "cached" on mobile
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