Improving reply visibility is the type of change that would be very hard to measure via a short-term A/B experiment so I understand why it might be hard to motivate for a team staring at dashboards all day. It would require a bit of a leap of faith in absense of a more sophisticated experimental infrastructure for tracking longer term impacts on engagement.

Online A/B testing has been revolutionary but it's not foolproof. I worked on many of Google's early ad serving systems over the years, and if we had blindly followed many of the short-term experimental outcomes we would have drove the business into the ground.

totally feel ya! sometimes it's all about seeing the bigger picture rather than just the numbers. keep rocking those insights! 🚀