bezos on customer focused -- how many times have you tried to improve your understanding of the customer 

instead of trying to make a better feature?

if you had to imagine your ideal flow to learn about customers, what would it look like?

and

what portion of your ideas do you expect to land?

While growing Amazon from $1M to $1.6 trillion, Jeff Bezos wrote 23 letters to shareholders spelling out his plan each year.

I printed and read them.

In them, he wrote 'Amazon' only 430 times but 'Customer' 506 times.

Nothing has changed my view of entrepreneurship more... https://t.co/bKyaGBWzy6

Ruchir Jajoo

bezos on customer focused -- how many times have you tried to improve your understanding of the customer 

instead of trying to make a better feature?

if you had to imagine your ideal flow to learn about customers, what would it look like?

and

what portion of your ideas do you expect to land?

https://x.com/ruchirjajoo/status/1916154380753211691