Product
A place to talk about software products and the craft of building them
Dan Romero pfp
Why aren't there more compelling "consumer" crypto "apps"? 1. Up until recently, blockspace was expensive and slow. In the last year, that's no longer the case. Also embedded wallets / smart contract wallets / Passkeys will continue to make it straightforward to make any crypto app aware. On-ramp APIs are also much better (but still the largest point of friction for a pure consumer app). 2. It's 2024 — the consumer web is 30 years old and the modern smartphone era is almost 20 years old. Internet software is a mature industry. Obvious ideas (regardless of whether they involve crypto) are solved. 3. So if it's an existing idea + crypto, you usually getting, at best, a 10% improvement. It's not a 10x improvement. And if it's not 10x, you won't really get people many people to switch. (And for the last 2 or so years, crypto's brand association has been more negative, so if anything it's made a product overall worse from growth standpoint.) https://danromero.org/significantly-worse-or-non-existent.html
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An example of experience inflexibility: I arrived at this page via The Brutalist promotion page and I have to cycle through a list of all nearby locations (whether they're playing the movie or not) to find one that's playing the movie. This assumes a theater-first user expectation, which is to say that I'm more interested in seeing what's playing in a particular theater than any particular movie. Sometimes that's true. But they make the user work for any other preference (like movie-first). At a minimum, don't feed me a list of theaters you know don't have the movie. Side note: they prompt me to "check this theater again soon" instead of prompting me to receive a text/email when that movie arrives. A wasted connection opportunity. Lastly: I might know some of the folks who made this and I don't mean to disparage them; it's a single example of a common occurrence: many technology and business decisions piling up to create a less-than-stellar customer experience. I can imagine all kinds of normal scenarios.
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