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Toady Hawk
@toadyhawk.eth
Working onchain really spoils you for customer service. Having a problem with @zora? @jacob is in your DMs. Questions about @base? @jessepollak is on it! Feature request for @farcaster? @dwr.eth drops you a DC… Then you have an issue with legacy web2 tech & need support & it’s a pretty rude awakening.
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@thumbsup.eth
It’s because they’re relatively small still. It won’t be like that when the user-base is in the millions.
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Toady Hawk
@toadyhawk.eth
I understand that, but it’s just nice to be here, and I’m thankful to those founders for caring so much.
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@thumbsup.eth
Same! I’m just saying as wonderful as it is, it’s good to recognize the ephemerality of this kind of culture. It doesn’t scale well. I hope we’re lucky enough to see the best version of the next phase of scaling as well. Innovation is abound in this space.
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