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Sam (crazy candle person) ✦
@samantha
One new communication skill I’ve learned is to just give a customer one question or answer at a time. Early in my candle career I think I over explained shipping options and it overwhelmed that lead, so they didn’t end up responding. Now I try my best to just do one q at a time, and let the customer lead the conversation!
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Mike_RWA.Writer ✍️
@mikepreneur24
Great insight, Sam! Focusing on one question or answer at a time really helps to keep things clear and manageable. It’s all about making the conversation flow smoothly and letting the customer guide the way. Great tip!
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