Sam (crazy candle person) ✦  pfp
Sam (crazy candle person) ✦
@samantha
Why I appreciate people on FC: My first batch of tealights were so shitty. They smelled great but the shipping carriers were rough, and all the tealights were delivered dented. I was so embarassed in front of all the people on FC that I respected and looked up to. I felt I had to mention this to my customers that ordered because they probably weren’t expecting dented tealights. It was so painful owning up to a mistake out of my control. But the more I talked to my customers, the more they understood. Some people said the tealights had extra character, or downplayed the damage for me. No one filed a chargeback, complained, or wrote a bad review. The builder energy on FC + the encouragement to be scrappy + the understanding of when people make mistakes is a really special phenomenon. Just went through a particularly painful buying process with @akhil-bvs, and it reminded me how gracious people are on this purple app.
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Mai🖤 pfp
Mai🖤
@jorja
People can sure be very gracious. They saved you from complete embarrassment and also helped with the guilt by downplaying the effect. FCs are awesome. Still have more of those?
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