Gregarious
@gregarious
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Being a founder is a thankless job, I tell you.
We had a customer for my other startup write in to let us know ow that our software was crap after she processed her recording, generated dozens of audiograms.
She initially asked for credits back which was fine enough, but we were asking some questions to clarify what went wrong and if nothing else needed adjusting.
She writes back after to insult us, demands a refund, her data deleted, and a copy of our terms for good measure.
Mind you, we have no problem refunding, you can cancel and delete in the app, and the terms are public.
Thankless, I tell you! 1 reply
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Over the last 20 years, I've written a lot about startups - largely pulling from my own experiences, interactions, and relationships acquired building startups in NY, SF, and now Denver.
As Ai has brought a wide array of new folks into the real of entrepreneurship, I've started to wonder if this advice is still good. To that end, I'm starting a new pub "Vibe Founders" and a series called "Just in Time".
"Vibe Founders" will look at the new challenges founders (myself included) are facing in an AI-first world.
"Just in Time" are hot takes on my old posts, looking at what advice is timeless, what's timely, and event a prompt to try to get you started if you so desire.
Here's my first post in the series, based on "Product Market Squint" from Mar 30, 2017.
Just in Time:
https://paragraph.com/@vibefounders/just-in-time-product-market-squint
Original:
https://medium.com/unfounded/product-market-squint-95e2867f04 2 replies
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